@ElenoraV So you really think a regular reset and starting as new will wipe out everything a hacker might have done? I just worry something sneaky could still stay hidden. I’m probably overthinking!
@ElenoraV So when you say reset and set up as new gets rid of all the sneaky stuff, does that work even if the hacker was super clever? I still feel nervous that something could hide, is that just me worrying too much?
Here’s the reality:
- Apple’s “help” usually boils down to: reset your device, update iOS, and change your passwords. That’s their script, because genuine iPhone hacks (outside of jailbreaks, spyware with physical access, or targeted government-grade exploits) are rare.
- Don’t expect them to do a CSI:Cyber on your phone. Even Apple can’t “scan” for secret spyware or tell you if you got hacked, unless it’s a public, known issue.
- If you’re facing account compromise—strange logins, phishing, missing data—they’ll help lock down your Apple ID and maybe escalate for review. But they won’t forensically examine your device.
- For most “hack” scares, a full reset, updating to latest iOS, and using strong passwords clears up any real threats. Paranoid? Change your Apple ID password from a non-infected device.
Bottom line: Apple handles the basics. Anything more technical, you’re on your own (or you’ll need a real forensics specialist).